Payments

Customers can pay for what they book or order. How is set per form, in its Payment panel. There are three modes.

Mode	What happens	Payment confirmed?	Cart forms
Checkout (recommended)	The customer pays by card through Stripe Checkout, on your own Stripe account, for the order’s amount due	Yes, automatically	Yes
Payment link	The customer is redirected to a Stripe Payment Link you made	No; you confirm by hand	No (a link has a fixed price)
Manual	Nothing is redirected. Your instructions (up to 1,000 characters) show on the thank-you page	No; you record payments on the order	Yes

You can mark payment as required or optional for checkout and link modes.

Checkout (recommended)

An owner or manager connects a Stripe account once, under Account. Graft then creates Checkout sessions on that connected account. The payment goes to you and the order is updated automatically. Graft sends the customer a payment confirmation and notifies the workspace owners.

Payment links

Paste a Stripe Payment Link (https://buy.stripe.com/…). Anything else is refused, so a form can never be pointed at another site. Graft stores no Stripe credentials for this and receives no confirmation, so mark the order paid yourself.

Paying a cart order

A cart has no fixed price, so the form takes no payment at submit. The order is priced from your records. You then make a Payment Link or one-off invoice in your Stripe dashboard for that amount and attach it to the order. Only buy.stripe.com and invoice.stripe.com links are accepted. From the order you can email the link to the customer from Graft, with replies going to you.

Recording payments by hand

On any order, record money received with an amount and an optional reference, such as a bank transfer number. The order’s balance updates.

Your Graft subscription

Separately, upgrading to Premium is paid to Graft through Stripe Checkout by the owner, under Account.